Privacy Policy
Effective date: October 8, 2026
YNA — Your New Agent (“YNA,” “we,” “us”) provides AI-powered receptionist, lead generation, marketing and business automation services. This policy explains how we handle information collected through our website and services.
Information we collect
Depending on how you interact with YNA, we may collect business and contact information such as names, business names, phone numbers, email addresses, service requests, lead details, call-related information and information needed to provide or support our services. Payment information may be processed by third-party payment processors; YNA does not need to store full payment-card details.
How we use information
We use information to provide and improve services, respond to inquiries, configure customer workflows, communicate about accounts and services, process transactions, provide support, prevent misuse and comply with applicable legal obligations.
Service providers
We may use third-party technology providers for communications, hosting, payments, automation, data storage and other functions needed to deliver our services. Information may be shared with those providers only as reasonably necessary for those functions.
Call and lead information
AI receptionist services may process information provided during calls in order to respond to callers, capture leads, route calls and provide requested business workflows. Customers are responsible for using YNA services in accordance with laws applicable to their business, including any notice or consent requirements.
Data retention and security
We retain information as reasonably necessary to provide services, maintain business records, resolve disputes and meet legal obligations. We use reasonable administrative and technical measures designed to protect information, but no system can guarantee absolute security.
Your choices
You may contact us to ask questions about information associated with your YNA relationship or to request reasonable corrections or deletion, subject to legal and operational retention requirements.
Contact
Email: info@getyna.io
Phone: (877) 386-7027
We may update this policy as our services change. The effective date above identifies the current version.